The Problem Until recently, Ubiqua operated in a traditional organizational structure. The type with functional departments and department leaders. After the team grew from 5 to 10, it became more and more difficult to operate in these functional silos. Essentially, each individual ran his own independent operation. We all had our own to-do lists, our…

The past few weeks at work we’ve been in crisis mode. Basically we lost visibility of our user’s experience and had some major quality issues that affected the performance of our service. As you can expect, we had a lot of angry users and clients which through us all into crisis management mode. A year…

One of the reasons I joined Ubiqua was the incredible opportunity to learn; mainly, how to build a company. By joining Ubiqua at such an early time, I’d be able to experience this first hand. Here’s a brief on a couple of the things I’ve learned so far. Q: What I am looking to learn…

Here’s the situation. Your team’s busy working on X, executing on the ‘roadmap’, but the pressure to grow gets heavy. Engineers are busy trying to ship the next feature. Product is managing the roadmap. And then comes the hard part. A big client has a request. It doesn’t match your product vision; at least in…